Privacy Policy
Last updated: January 2026
1. Introduction
Forgeway Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Professional information (job title, role, team size)
- Project information (challenges, requirements, estimated timeframe)
- Communication preferences
- Any other information you choose to provide
We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and information about how you interact with our site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule consultations and architecture conversations
- Send you information about our services, engagements, and updates
- Improve our website, services, and customer experience
- Comply with legal obligations and enforce our terms
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data centers, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us analyze traffic, personalize your experience, and improve our services.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal requirements)
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with our data retention policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country's laws. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Forgeway Systems
Fort Perch Rock WALLASEY - CH45 2JU
United Kingdom (GB)
Email: privacy@forgewaysystems.com
Phone: +19859008254